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Return & Refund Policy

Cancellation Policy

Legal Name: ANR Enterprises

We strive to provide quality products and hope you are satisfied with your purchase. However, if you receive a damaged product, our return and replacement policy is as follows:

1. Eligibility

  • Only products that are proven to be damaged by us are eligible for returns or replacement.

  • The return or replacement request must be made within three days of receiving the parcel via email or WhatsApp.

2. Process

  • Contact our customer service to initiate a return or replacement

  • Provide proof of damage through photos or videos taken upon receiving the product.

3. Conditions

  • Products must be in their original packaging and condition.

4. Refunds

  • Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund.

  • Still,If  the customer wants to return the courier charges will be on the customer. Customer will have to pay the courier charges in case of non-damaged products.

Legal Name: ANR Enterprises

We understand that sometimes you may need to cancel an order. Our cancellation policy is as follows:

1. Process

  • Cancellations are not possible through the website. You must contact ree BY RITU directly.

2. Conditions

  • Cancellations can only be done before the dispatch of the product. if your order has been shipped you may not be eligible for cancellation.

If you have any questions regarding these policies, please contact us.

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